Talk to the clients and collect insights into their requirements and needs, note the areas that might be needing some research, design, or test
Set the target audience and observe their interest patterns, analyze the traffic to the client site and study its nature and inclination. Decide what our clients need based on the kind of traffic and develop the site accordingly in collaboration with the designers and engineers
Map the user experience paths
Design the site template based on the results of the research on user-base and client needs
Test the user-experience in real-time with real users- note where the inefficacies arise while the usage and sort them out
Discuss the results of the real-time user experience with the web development team and come up with executable ideas to sort out glitches
Work collaboratively with all the teams involved in the development of the site and ensure prompt delivery of accurate work
Know each client and keep tabs on each of their requirements and urgencies
Maintain cost-efficiency
Get regular feedback from the client through direct communication and keep track of work hours
Develop a broader understanding of the project as well as the client’s aspirations, goals, and expectations from it during the project duration and after it
Exhibit a good understanding of the client’s vision for their project, their goals, their business aims and objectives, plus their clients and partners
Ensure that the user experience is smooth and hassle-free while not compromising functionality and business profitability